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Generac Product FAQs

Abode Backup FAQs

• Who is Generac?

  Since 1959, Generac has been designing and manufacturing backup power generators for residential, commercial and industrial applications. We have grown to be the earth's largest provider of residential backup generators, selling five times as many generators as all of our competitors combined. Generac'southward broad production line is bachelor through the industry's largest network of independent generator dealers, retailers and wholesalers. To learn more than, visit our About Us page or connect with us on Facebook, LinkedIn, Twitter, and Google+.

• What is an automatic backup generator?

  An automatic backup generator is a back up electrical arrangement that operates whether you are dwelling house or away. Within seconds of an outage, it automatically supplies power direct to your domicile's electrical circuit breaker box. After utility ability returns, the generator shuts itself off and waits for the adjacent outage. It operates on natural gas or liquid propane gas and sits outside just like a central air-conditioning unit. See our "How It Works" video for more information.

• How do I shut downwards my generator when it's powering my house?

  IMPORTANT – To avert equipment damage, follow these steps, in guild, during utility outages.  Shutdowns may be required during utility outages to perform routine maintenance or to conserve fuel.

  To plough the generator OFF:

  1. Set the main utility disconnect to OFF (OPEN)
  2. Set the generator MLCB (generator disconnect) to OFF (Open up).
  3. Let the generator to run for a absurd-downwardly period of approximately one infinitesimal.
  4. At the controller, set the generator to OFF.
  5. Remove the seven.5A fuse from the controller.

  To turn the generator back ON:

  1. Install seven.5A fuse in controller.
  2. Ostend the generator MLCB (generator disconnect) is OFF (OPEN).
  3. At the controller, set the generator to Automobile mode.
  4. Generator will start and run.  Permit generator to run and warm up for a few minutes.
  5. Set the MLCB (generator disconnect) to ON (CLOSED).
  6. Set the chief utility disconnect to ON (Closed).

  The system now operates in automatic fashion.

  After you lot go through these steps, the control panel may go through the programming.  All of your settings should exist held in that location so you'll have to but hit enter through it (or you can make any adjustments that y'all need) and go the unit to the primary screen ("Switched to off, hours of protection" or "system" is flashing.) Additionally, you will need to reconnect your WIFI if your router is non backed up by the gen.

  It is very of import to remove the load from the generator prior to shutting down.

  When running the unit during a long term outage, it is vital that y'all shut the unit down every 24 hours to do a visual inspection of the unit of measurement and add any fluids it might need.

• How do I do a hard reset?

  Hard Reset Process:

  ·         Switch controller to OFF - press OFF button
  ·         Remove service end of generator for access to bombardment compartment
  ·         Disconnect negative ( black ) battery last
  ·         Disconnect T1 connector - encounter photo below

  ·         Wait fifteen seconds, reconnect T1 connector and and so reconnect & tighten negative battery concluding
  ·         Re-install generator side panel

  · Controller volition need to be fix upward again – time / date, practice settings.  After this is complete it tin exist put back in AUTO manner then information technology is ready to run.

  

• Why should I purchase an automatic backup generator instead of a portable generator?

  During a utility power outage, an automated backup generator provides numerous advantages over a portable generator:

  • The American Ruby-red Cross recommends permanently installed fill-in generators every bit a safer way to provide backup ability to a home than a portable generator.
  • With an automatic backup generator properly installed outside, your home is protected from deadly carbon monoxide poisoning that is a much greater adventure with portable generators.
  • Running on the domicile'south natural gas or LP fuel supply, it is less expensive to run than gasoline and sources such as natural gas practise not demand to exist refilled.
  • They first automatically within seconds of a power outage, and eliminate the need to haul a portable generator exterior or run extension cords throughout your home.
  • They provide protection 24/vii, whether you're home or away, and they turn themselves off when utility power returns, and then there is no demand to monitor the unit during an outage.

View All Dwelling Backup FAQs

Abode Backup Error Codes

• Overcrank, Code 1100

  If your dwelling house standby is displaying this error lawmaking, resetting the controller and restarting your unit may do the pull a fast one on.  If your unit does non start later two automatic attempts, in that location is an issue.  Make sure the gas to your generator is turned on.  If the handle is lined up with the pipage, your gas is on.  If your handle is lined across the piping, this indicates that the gas is turned off.  If the gas is on and your unit is still not working or is running crude, contact an authorized service dealer.

• Overspeed, Lawmaking 1200/1205

  This code usually displays when the controller detects high RPM.  This tin can exist caused past defective ignition coils, and for this, you need to contact an authorized service dealer.
  

• How do I shut downwards my generator when it'due south powering my house?

  IMPORTANT – To avert equipment damage, follow these steps, in lodge, during utility outages.  Shutdowns may be required during utility outages to perform routine maintenance or to conserve fuel.

  To turn the generator OFF:

  1. Set the main utility disconnect to OFF (OPEN)
  2. Set the generator MLCB (generator disconnect) to OFF (OPEN).
  3. Permit the generator to run for a cool-downwards catamenia of approximately ane minute.
  4. At the controller, set up the generator to OFF.
  5. Remove the 7.5A fuse from the controller.

  To turn the generator back ON:

  1. Install 7.5A fuse in controller.
  2. Ostend the generator MLCB (generator disconnect) is OFF (Open).
  3. At the controller, set the generator to Auto mode.
  4. Generator will start and run.  Allow generator to run and warm up for a few minutes.
  5. Set the MLCB (generator disconnect) to ON (CLOSED).
  6. Set the main utility disconnect to ON (CLOSED).

  The system now operates in automatic style.

  After yous go through these steps, the control panel may go through the programming.  All of your settings should be held in that location so you'll have to just hit enter through it (or yous tin make any adjustments that yous need) and get the unit to the main screen ("Switched to off, hours of protection" or "organization" is flashing.) Additionally, you will demand to reconnect your WIFI if your router is non backed upward by the gen.

  It is very important to remove the load from the generator prior to shutting downwards.

  When running the unit during a long term outage, information technology is vital that yous shut the unit down every 24 hours to do a visual inspection of the unit of measurement and add together whatever fluids it might need.

• Low Oil Pressure, Code 1300

  When your habitation standby is displaying this error, the first thing to check is your oil level.  If oil is needed, add oil per recommendations in your possessor's manual.  Be conscientious non to overfill the engine.  If the oil level is skilful and your unit is notwithstanding non working, a service telephone call is needed.

• How do I do a hard reset?

  Hard Reset Procedure:

  ·         Switch controller to OFF - press OFF push button
  ·         Remove service stop of generator for admission to battery compartment
  ·         Disconnect negative ( black ) battery terminal
  ·         Disconnect T1 connector - see photo below

  ·         Expect 15 seconds, reconnect T1 connector and and then reconnect & tighten negative battery last
  ·         Re-install generator side panel

  · Controller will demand to be set once more – fourth dimension / engagement, practice settings.  After this is consummate information technology can be put dorsum in AUTO mode and so information technology is set to run.

  

View All Home Fill-in Fault Codes

Portable Generator FAQs

• Where is the engine made?

  Generac G-Force®  and OHVI engines are designed and manufactured past Generac Ability Systems Inc. at our facilities in Wisconsin.

  The Generac OHV engines are not engineered or manufactured in the U.Southward.

• How does the Generac K-FORCE® engine compare to air cooled engines used in other brands of generators?

  Unlike other engines used in backup power generation, Generac Thou-FORCE® engines are designed specifically for generators. They are engineered to run for the long periods of fourth dimension required during a severe ability outage or on a job site. They utilize the same blazon of pressurized oil lubrication used to give automobile engines long and trouble-complimentary lives.

• What type of oil is recommended? How oftentimes should information technology be changed?

  Higher up 32°F, apply SAE 30. Below forty°F and downwardly to -10°F, utilise 10W-30. Synthetic 5W-30 can be used in all temperatures. Oil should be inverse after the first 20-thirty hours of operation and every 100 hours of run fourth dimension thereafter.

• What blazon of gasoline is recommended for my portable generator?

  Employ make clean, fresh unleaded gasoline with a minimum 87 octane rating.

• How often should I perform routine maintenance on my portable generator?

  All generators crave periodic maintenance, such every bit oil and filter changes, to ensure maximum performance for years of reliable service. Refer to the possessor'southward manual for routine maintenance procedures and schedules.

View All Portable Generator FAQs

Pressure level Washer FAQs

• What is a pressure washer?

  A pressure level washer is an outdoor power tool that makes cleaning easier by using a loftier-pressure spray of h2o to clean a surface. A gasoline engine or electric motor drives a pump, which is supplied by your dwelling'due south water supply. The water enters the pump at virtually 50 PSI, is compressed (and thus pressurized) inside the pump, and exits the pump at as much equally several thousand PSI, depending upon the unit. This high-force per unit area water travels through a hose to a spray gun. The nozzle at the end of the spray gun directs the high-pressure spray equally you clean.

  The force of the loftier-pressure spray loosens dirt and flushes information technology away. On more professional-grade models, the spray is even powerful enough to strip paint, which is useful in paint preparation. You tin utilize many detergents with a ability washer, too, for even more effective cleaning. And at that place are accessories you lot can purchase that make cleaning fifty-fifty easier.

• What is "PSI" and "GPM," and why are they of import?

  PSI is short for "pounds per foursquare inch." Information technology is a measure of the water pressure coming out of the pressure washer. A typical garden hose dispenses water at about l PSI, and a coin-operated car wash provides about 700 PSI. A pressure level washer, past contrast, typically dispenses h2o at several thousand PSI, depending upon the model.

  GPM stands for "gallons per minute," and describes how much water is flowing through the pressure washer.

  You'll find both of these ratings on a force per unit area washer, considering they're both important. Together, they provide your pressure washer's cleaning ability. PSI provides the "oomph" you need to lift dirt and grime, and GPM provides the necessary quantity of water to wash it away.

  The existent measure of a pressure washer's cleaning power can be plant by multiplying PSI by GPM. The college the number, the greater the cleaning ability. For example, a garden hose delivering water at 50 PSI and v GPM has a cleaning power of just 250. A pressure washer, withal, delivering water at 2500 PSI and two.iii GPM has a cleaning power of 5750.

• How practise I select the right pressure washer?

  The start question you should ask yourself is where you intend to use the pressure washer—at dwelling or at work. A pressure washer used primarily at dwelling house probably doesn't need to be equally powerful as 1 that is used on a job site. Around the business firm, for case, you shouldn't demand more than than 3000 PSI. To exist fully productive on the task site, though, you probably need at least 3000 PSI.

  Next, inquire what you desire to make clean. If you're looking to just accept the dirt and grime off the driveway or patio furniture, you tin can use a unit with a relatively low pressure—perhaps 2500 PSI. If, however, y'all program on scrubbing mold and mildew off physical, or prepping a business firm for painting, you should consider a unit with a higher force per unit area.

  Finally, think almost how much cleaning you will be doing. If you lot're cleaning a number of items, or if you need to clean a big surface area, you might want to consider a unit with a higher GPM. More water means more than cleaning power, and a higher GPM volition make the chore go faster.

• How tin can I go assembly instructions for my pressure washer?

  For associates instructions, please refer to your possessor's manual.  If you no longer take your owner's manual, please visit our support page and enter your serial number.

• Why isn't my pressure washer starting?

  At that place are a variety of reasons every bit to why your pressure washer may not start.  Some of these include, a dirty air filter, lack of or onetime fuel, problems with the spark plug wire'south connection or a bad spark plug, h2o in the fuel or an excessively rich fuel mixture, or the choke is in the ON position.  Delight refer to your owner'southward manual to make up one's mind the solution for each problem.  If yous no longer have your owner's transmission, visit our support page and enter your product'due south series number.

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Transfer Switch FAQs

• How does an automatic transfer switch work?

  The transfer switch is an essential part of the home backup system. Its chief role is to prevent your home from being powered by utility and generator power at the same time. If utility ability is lost, the generator control panel senses the loss and tells the transfer switch to close off the connection with utility and complete the connection with the generator so it tin can begin providing power to the home.

• How is the automatic transfer switch connected to the house/generator?

  This can vary past the type of transfer switch and depends on the number of circuits y'all would similar covered.
  In a partial home awarding, the transfer switch is installed similarly to a subpanel, and the circuits that are covered by the generator are moved either into a circuited transfer switch, or are installed in a subpanel that is protected by a non-circuited transfer switch.
  In a whole home application, the transfer switch is installed between the incoming utility power source and the home'due south distribution panel.
  

• Why doesn't every dwelling house standby generator come with a transfer switch if they are required?

  Each awarding is different, as homes and businesses accept varying power needs. Providing the correct size generator and transfer switch is of import to ensuring proper coverage, and offering the generators and transfer switches separately allows you to get exactly the size y'all demand, helping to keep cost down. A Generac Authorized Dealer can help yous size the right generator and transfer switch for your needs.

  The very best way to understand your options and work inside your budget is to

  schedule a free in-dwelling house assessment

  . During your consultation you will receive the personalized attention and detailed evaluation you demand to notice a solution that works for your need.

• How do I know which transfer switch I need?

  If you're interested in an Automatic Home Standby Generator, you should work with a licensed electrician/installer to decide the proper transfer switch. If you don't have someone you lot're working with, Generac offers a Free In-Dwelling Assessment with a local professional. They will evaluate your specific needs and make a recommendation that fits your budget. Click here to schedule a free in-home assessment. During your consultation you will receive the personalized attention and detailed evaluation you need to find a solution that works for your demand.

  
  If you're interested in a manual transfer switch for your portable generator, we offer several options. We recommend working with a licensed electrician to properly choose and install a manual transfer switch. There are several factors to consider including what size portable generator you lot'll be using, what kind of receptacle

• Where exercise I guild a transfer switch?

  Transfer switches are available through our Generac Authorized Dealers or through a local retail shop. An in-home assessment can too be a great place to beginning if you're not certain what size y'all need. Click here to schedule a gratuitous in-home cess for an automated home standby generator.

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Water Pump FAQs

• What is a portable water pump?

  A portable water pump is an outdoor power tool that utilizes a centrifugal pump to movement a big amount of water quickly.  A gasoline-driven engine volition drive an impeller inside a pump to create a menses of water between a source and the intended location. The source of h2o can vary from ponds to lakes, pond pools, ditches, standing containers, and more.  The intended location tin can be simply as varied.

• What is GPM, Vertical Suction Lift, Max Full Head, and why are they important?

  GPM stands for "gallons per minute," and describes how much water is flowing through the water pump.

  Vertical Suction Lift is how far upward the pump tin be from the acme of the water. This is the distance that the water from the source is lifted to the pump itself.

  Maximum Total Head Lift is how far upward (away) the pump tin push button the water. This is the total altitude from the top of the water source to the discharge location.

  For best use, accept the pump as close equally possible to the h2o source.

• What is GPM, Vertical Suction Lift, Max Total Head, and why are they important?

  GPM stands for "gallons per minute," and describes how much water is flowing through the water pump.

  Vertical Suction Elevator is how far up the pump can be from the peak of the water. This is the distance that the h2o from the source is lifted to the pump itself.

  Maximum Total Head Lift is how far upwards (away) the pump can push the water. This is the full distance from the meridian of the h2o source to the belch location.

  For best use, have the pump as close every bit possible to the water source.

• How do I select the right water pump?

  Information technology all depends on how much water you need to pump, how chop-chop you need to pump information technology, and how muddied the water is. A pump's performance is determined past many factors such equally atmospheric pressure (how high the pump is above ocean level) resistance from hoses, etc. A pump's functioning is measured in period and expressed in gallons per minute or gallons per hour. The college the flow, the amend the performance. If the water is sandy, dingy (abrasive), or has minor particulates, you should buy a semi-trash or trash pump. If the h2o you intend to pump is always clean, such equally in a pond pool, hot tub, or water garden, a clean water pump volition be fine.

• How practise I select the right h2o pump?

  It all depends on how much water you need to pump, how quickly yous need to pump information technology, and how dingy the water is. A pump's performance is determined by many factors such as atmospheric pressure (how high the pump is higher up sea level) resistance from hoses, etc. A pump's performance is measured in period and expressed in gallons per infinitesimal or gallons per hour. The college the flow, the meliorate the operation. If the water is sandy, muddy (abrasive), or has small particulates, you should purchase a semi-trash or trash pump. If the water you intend to pump is e'er clean, such as in a swimming puddle, hot tub, or water garden, a clean water pump volition be fine.

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Maintenance Kit FAQs

• Why do I need a maintenance kit for my generator?

  All standby and portable generator owners need a Generac maintenance kit because it'southward important to go along up with a regular maintenance schedule. Merely similar with a car or lawn mower, failure to complete regular maintenance can void your warranty. Doing what you can to ensure your unit works properly will requite you peace of mind knowing it will piece of work when it's supposed to. You'll be protecting your investment with genuine Generac parts. Lack of maintenance shortens the lifespan of your generator, and no one wants that.

• Which maintenance kit is correct for me?

  The maintenance kit that volition work best for you depends on the model number of your unit of measurement. The product description for each maintenance kit we sell specifies which units the kit is compatible with. Yous tin can search by model number to go online product back up and find out which maintenance kit you need. On Generac.com under Service and Support, then Generac Owners, click on the Online Possessor Back up link. Blazon in your model or serial number and click search. You can also become to that page of our site hither.

• What parts are included in the maintenance kit?

  Every maintenance kit includes an air filter, oil filter, funnel and chamois for changing the oil, 2 quarts of synthetic oil, and spark plugs.

• What specific parts practise I demand?

  For standby generators, y'all'll need either a 75mm or 90mm Generac oil filter. For the air filter, you lot'll demand an OC8127. Y'all'll need our 059503 spark plugs. For portable generators, you lot'll need the 0L13630202 oil filter, and the 0L13630113 air filter. For portable unit of measurement spark plugs, the 0J00620106 is compatible. If you take any questions about what parts you need, you can expect them up with your serial number or give us a call.

• How much does a maintenance kit price?

  The cost of a maintenance kit ranges from $55-66. Depending on the type of generator you accept—size and kilowatt power--the maintenance kit you need will autumn on the depression, mid, or high end of this toll range. The amount of coin a maintenance kit volition save you in the long run is more important than the upfront cost of the kit. By properly maintaining your generator, you tin avoid costly and unexpected repairs while improving the overall efficiency of your unit.

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PWRview Support

With PWRview, you can keep tabs on your home's energy consumption and solar generation. Free energy insights are accessible correct from your pocket so you lot never miss a thing.  If you demand support or assistance, Generac is hither to assistance.

Mobile Link Support

Observe assist with configuration and troubleshooting for your wireless network enabled Mobile link production, configuration of Mobile Link business relationship settings, information on linking your Tank Utility device to Mobile Link and more!

Have Questions?

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Online Product Support

Looking for more? In Generac's Online Product Support department you tin find the specifications, product manuals, frequently asked questions, how-to videos, and more for your product. Enter your model or serial number to go straight to your specific information or find your model through the Product Lookup.

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Source: https://www.generac.com/service-support/faqs

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